01 / 03

One SKU connects the service

A single product identity joins the offer, translations, media, fulfilment, support, ownership, and operations.

Customer + content

Axpo Hub order page

Translations

Images · screenshots · icons

Organisation / unit

Product owner

Product identity M365-BUS-001 Microsoft 365 Business EUR 18 / user / month Draft

Fulfilment + support

JSM request form

Knowledge articles

SLA definition

Dependent IT services

Optional fulfilment links

IAM permissions

Hardware stock

Author

01 Product Pilot Product + relationships

validated artifact

Product pipeline

02 Review Approval + Jira

03 product.yamlYAML Git PR + revision history

revision

Verify

04 Automatic checks Schema · rules · links Automation

Staging environment

05 Preview deployment End-to-end proof

promote

Publish

Production environment

06 SEP Catalog API From released Git index

Axpo HubDiscover + order

JSM / CMDBFulfil + support

Ops + KBOperate + inform

Catalog state Draft → Preview

M365-BUS-001 · Orderable

Microsoft 365 Business

Microsoft publisher

Product ownerLea Schneider

Subscribers 4,286↗ 6.8% this month 3,912 active · 91.3%

Monthly economics +€3.6k€61.8k charged · €58.2k cost License €54.1k · storage €4.1k

Support issues 38↘ 12% this month · 4 urgent

P1License sync delay18m

P3Shared mailbox request2h

Requests 12431 this week · 124 this month · ↗ 9% 82% auto-fulfilled · 1.4d avg

Latest product changeLive · Catalog v1.8.0

Pricing and fulfilment updated10 Jul 2026 · a31f9c2

Price €17.50 → €18.00Content +12 FR translationsRequest JSM form v4

Open release notes

Organisation usage4,286 seats

Axpo1,846

CKW1,102

Urbasolar526

T&S418

G&D394

Knowledge18 articles · 12.6k views · 72% helpful

PopularSet up Microsoft 3654.8k

IgnoredArchive a mailbox14

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News + mentions

Publisher newsCopilot controls updateToday

Flow articleFive patterns for adoption8 Jul